Hiring Managers: stop asking candidates why they have left a role

Hiring managers and recruiters, it’s time to stop asking people why they left a role. Though this is one of the most common interview questions, you are not doing yourself or the candidate any favors. 

Let me explain; your main goal during an interview is to assess a candidate’s skills (soft and hard) and work experience in relation to the role you are filling. Asking why someone has left a job will rarely yield insight into either bucket. This can be a pretty nosy question surrounding a very personal decision. 

When you consider all the reasons why a person is no longer in a role, the majority are painful ones. Maybe they were leaving a hostile work environment, or their spouse had cancer. Perhaps they were experiencing burnout after years of hard work, or the employer sold them a role bait and switch. Or perhaps their manager didn’t advocate for them and they were passed over for a raise they were promised. Or maybe they were laid off. Regardless, it’s really none of your business, and it’s bad form to ask them to talk about it. And they probably won’t share the real, painful reason, anyway. 

If you’re a hiring manager or talent professional and want to stop making mistakes like this, and start improving your employee onboarding, we’re here to help. Reach out though Beta Partners.

Mariah Hay • CEO & Co-founder

Mariah Hay is a champion for human centered design and technology ethics. In 2023, Mariah co-founded technology company Allboarder, which offers a SaaS product to HR professionals and hiring managers that makes it easier to build and execute employee onboarding. She currently serves as their CEO. In her former role as Chief Experience Officer at Help Scout, a customer support platform for small and medium businesses. Mariah led all of R&D (including engineering, product management, and product design) across eleven domestic and international teams, delivering a product that boasts a 20%+ trial conversion rate within a  B Corp business model. Under her previous leadership roles as the Vice President of Product and Head of Practices at Pluralsight, they successfully launched its technology learning platform in June 2016 and by mid 2017 it was serving more than 40% of Fortune 500 companies. In the following years Mariah has led the product team through a successful 2018 IPO, and complete learning platform integration with Code School (a Pluralsight Company), bringing learn-by-doing experiences to Pluralsight learners globally.

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