Privacy Policy

Your privacy is extremely important to us and we are committed to fair practices that protect your information. This Privacy Policy is provided to explain our information practices and the choices you can make about the way your information is collected and used. 

Scope of this Privacy Policy

Our commitments to employees are governed by our internal employment policies. In all instances we are committed to transparency with our customers, employees and protecting your data privacy.

An Overview of the Sources of Personal Data

Allboarder obtains information about individuals in these main ways:

• when you visit this website or contact us directly about becoming a customer or obtaining other information,

• when you become a Allboarder customer,

• when a customer uses our service to combine its data with the data residing in other applications, such as Google Workspace,

• when you are a service provider to Allboarder, and

• through the Allboarder employment process.

This Privacy Policy governs how we collect and process information obtained from your visits to our website, when you contact us directly (or interact with us via other media outlets and social media) about becoming a customer or to obtain other information, and when you engage with us as part of the employment process.

Some definitions

This Privacy Policy relates to information collected by Allboarder LLC (referred to in this Privacy Policy as “Allboarder” “we” or “us” or “our”) through your use of the Allboarder website, its features, the services we provide (outside of our paid-for services), and information available through the Allboarder website.

“You” or “your” refers to the individual who uses this website, features, and services, or accesses available information, or engages with us directly by email or telephone. 

As used in this Privacy Policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization.

Whose information does Allboarder collect?

Allboarder collects information from two types of individuals:

Our customers are individuals and businesses who have signed up for an Allboarder account. 

Personnel are the people who work, and apply to work, for Allboarder. Please refer to the Personnel section of this policy to read about the information Allboarder collects from personnel.

What information does Allboarder collect?

Depending on your use of the Allboarder website, or direct interactions with us, we collect two types of information: personal information and non-personal information.

Personal Information

Personal information identifies you or may be used in combination with other pieces of personal information to identify you. Examples of personal information include your name, company name, job title, address, e-mail address, telephone number, and billing and credit card information. Personal information can also include information that does not identify you, but could be combined with other information in a way that enables you to be identified. This includes information such as age, gender, profession, zip code, IP address, and current location.

Non-Personal Information

Non-personal information is information that cannot be used or combined with other information to identify or contact you, including browser types, domain names, and statistical data involving the use of the Allboarder website.

What data does Allboarder collect from customers using Google integrations?

Allboarder administrators or users can optionally use Google integration features that require Allboarder to access limited information from the Google account they provide. When these features are accessed by users and administrators, Google displays a message allowing the user to review the information that will be collected, so they can choose to allow that access or cancel. The following table lists each Allboarder Google integration feature, and if that feature is used, the corresponding data collected and its purpose.

Allboarder’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Where and when is information collected from customers and end users?

Allboarder will collect personal information that you submit to us. 

Registering to Use the Allboarder Service and in the Course of Using the Allboarder services.

Customers will be required to establish an account in order to take advantage of certain features of the Allboarder website. If you wish to establish an account you will be required to provide us with information (including personal information and non-personal information). In addition, we may obtain your personal information from you if you identify yourself to us by sending us an email with questions or comments.

Cookies 

We use cookies solely for authentication purposes on our website/app. These cookies are essential for ensuring that you can securely access your account and related services. They do not collect or store any personal information and are used exclusively to verify your identity during your session. By using our website/app, you consent to the use of these authentication cookies. You can manage your cookie preferences in your browser settings, but please note that disabling these cookies may prevent you from accessing certain parts of our platform.

Personnel

If you are a Allboarder worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Does Allboarder collect information from children under 16 years of age?

We are committed to protecting the privacy of children. The Allboarder Service is not designed for or directed to children under the age of 16. We do not collect personal information from any person we actually know is under the age of 16.

What does Allboarder do with the information it collects from customers?

In general, we use the information collected to provide you with a great overall experience interacting with us and when using the Allboarder website and to help us understand who uses our offerings, for internal operations such as operating and improving the Allboarder website, and to contact you for customer service and billing purposes.

We use your information to send you a welcome email after you create an account, when you are invited to Allboarder, or when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other e-mail communication related to the Allboarder website. We always give you the option to unsubscribe in any email we send you.

If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personal information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference. We also use the information collected to send announcements and updates regarding changes to our Terms of Service, Privacy Policy or when making pricing changes. You will not be able to unsubscribe from these announcements and updates as they contain important information relevant to your use of the Allboarder website and our services.

We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Allboarder services. We may link some of this information to personal information for internal purposes or to improve your experience with the Allboarder website and our services, in these cases we will obtain your consent.

Third Parties Generally

We do not transfer user data to third parties except as necessary to provide or improve Allboarder's functionality. In cases where third-party services are integrated (e.g., for analytics or necessary functionality), data would be transferred only for those purposes and not for any unrelated activities such as advertising. These third parties are bound by confidentiality agreements and are restricted from using this data for any purpose other than supporting the functionality of Allboarder. We do not share or sell any user data to advertisers or other third parties for unrelated purposes.

Outside Contractors and Third-Party Processors

We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to the Allboarder website and our services, such as hosting, credit card processing and fraud screening, and mailing list hosting. In the course of providing products or services to us, these Outside Contractors may have access to information collected through the Allboarder website or help desk services, including your personal information. We require that these Outside Contractors agree to (1) protect the privacy of your personal information consistent with this Privacy Policy and (2) not use or disclose your personal information for any purpose other than providing us with the products or services for which we contracted or as required by law.

Laws and Legal Rights

We may disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Allboarder Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the Allboarder website, or the general public. Allboarder is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU Standard Contractual Clauses, Allboarder is potentially liable.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Allboarder or any of its Corporate Affiliates (as defined herein), or that portion of Allboarder or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Allboarder, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Does this Privacy Policy apply when I link to other websites or services?

The Allboarder website or our services may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than those provided by Allboarder. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information collected by us.

When does Allboarder disclose information to other third parties?

Except as set forth in this Privacy Policy or as specifically authorized by an Allboarder customer, we will not disclose any information to third parties.

Could my information be transferred to other countries?

Allboarder is incorporated in the U.S. Information collected via our website, through direct interactions with you, or from use of our help desk services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through the Allboarder Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Allboarder uses Stripe, Level 1 PCI compliance, adhering to stringent industry standards for storing, processing and transmitting credit card information online.

What rights are offered to California residents?

The California Consumer Privacy Act (“CCPA”) provides consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA disclose certain information to you about their collection and use of your Personal Information over the past 12 months. In addition, you have the right to ask such businesses to delete Personal Information collected from you, subject to certain exceptions. If the business sells Personal Information, you have a right to opt-out of that sale. Finally, a business cannot discriminate against you for exercising a CCPA right.

What choices do I have regarding the collection, disclosure and distribution of personal information?

Except as otherwise described in this Privacy Policy, as applicable, we will only use personal information for the purposes described above or as otherwise disclosed at the time we request such information from you. You must “opt in” and give us permission to use your personal information for any other purpose. You may also change your preference and “opt out” of receiving certain marketing communications from us by clicking the unsubscribe link included on the bottom of all such communications, or by contacting us via email (optout@allboarder.com).

Do Not Track

The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.

Can I update or correct my information?

The rights you have to request updates or corrections to the information Allboarder collects depend on your relationship with Allboarder. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

How will I know if there are any changes to this Privacy Policy?

We may revise this Privacy Policy from time to time without notice. Having said that, we will not make changes that result in significant additional uses or disclosures of your personal information without notifying you of such changes via email. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of your personal information, for which an e-mail is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and, until the issue is resolved, stop using the Allboarder website and any services we provide. Your continued use of our services and the Allboarder website following the posting of non-significant changes to this Privacy Policy constitutes your acceptance of those changes.

Whom do I contact if I have any privacy questions?

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact our Privacy Agent at privacy@allboarder.com. 

Applicable Law

This Privacy Policy is governed by the laws of Georgia, USA without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under the EU Standard Contractual Clauses.

By using the Allboarder website or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.